Shipping policy
Shipping Policy
At Koski Kurti, we aim to process and deliver your orders in a timely and reliable manner. Please read our shipping policy carefully before placing your order.
1. Delivery Coverage
We currently deliver across India.
2. Shipping Charges
We offer Free Delivery across India.
Cash on Delivery (COD) is available on eligible orders. Any applicable COD charges, if any, will be displayed at checkout before order confirmation.
3. Order Processing Time
Orders are usually processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
4. Estimated Delivery Time
After dispatch, orders are generally delivered within 5–8 business days, depending on the delivery location and courier availability.
Delivery timelines may vary during peak sale periods, festivals, public holidays, weather disruptions, or due to courier partner delays.
5. Courier Partners
We ship orders through trusted logistics partners such as:
Delhivery
Ekart
XpressBees
6. Order Tracking
Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp on your registered contact details.
7. Delivery Inspection
At the time of delivery, we recommend checking the outer packaging carefully.
If the package appears tampered, damaged, or opened, you may refuse delivery and inform the delivery partner immediately.
8. Cancellation of Orders
Cancellation requests are accepted only within 6 hours of placing the order.
Once an order is processed, packed, or dispatched, cancellation may not be possible.
To request cancellation, please email us with your Order ID at:
Email: care.jayporekurta@gmail.com
Orders that have already been shipped cannot be cancelled.
9. Delivery Delays
While we strive to deliver orders within the estimated timeline, delays may occur due to courier issues, weather conditions, remote locations, or other unforeseen circumstances.
10. Contact Details
For any shipping or delivery-related queries, please contact us:
Brand Name: Koski Kurti
Address: Koski Kurti, Jaipur, Rajasthan, India
Phone: +91
Email: care.jayporekurta@gmail.com
Support Hours: Monday – Saturday (9:00 AM – 6:00 PM)